DMCA

Effective Date: August 13, 2026

Isalora respects the intellectual property rights of copyright owners and expects users, suppliers, partners, and other parties interacting with our website to respect those rights as well.

This DMCA Policy explains the process for reporting alleged copyright infringement involving content available through the Isalora website and provides a framework for responding to valid copyright complaints.

Isalora operates an online fashion store offering T-shirts, Sweaters, and Hoodies. We make reasonable efforts to use original, licensed, authorized, or otherwise lawfully available content on our website.

If you believe that copyrighted material has been used on the Isalora website without authorization, please follow the procedure below.

1. Purpose of This DMCA Policy

This policy is intended to provide a clear process for copyright owners or their authorized representatives to notify Isalora of alleged copyright infringement.

A copyright complaint may concern materials such as:

• Product photographs
• Original photographs
• Written content
• Articles
• Graphics
• Illustrations
• Videos
• Artwork
• Original designs
• Other copyright-protected creative works

Isalora will review properly submitted notices and may take appropriate action based on the circumstances and applicable law.

2. Copyright Protection

Copyright generally protects original works of authorship that are fixed in a tangible or digital form.

Examples may include:

• Photographs
• Written works
• Illustrations
• Graphics
• Videos
• Original marketing materials
• Original website content
• Other creative works

Copyright protection generally belongs to the creator or another person or entity that has legally acquired the applicable rights.

3. Who Can Submit a DMCA Notice?

A DMCA notice should generally be submitted by:

• The copyright owner; or
• An authorized representative acting on behalf of the copyright owner.

If you submit a notice on behalf of another person or organization, please clearly state your relationship to the copyright owner and your authority to submit the complaint.

Isalora may request reasonable documentation to verify the identity or authority of the person submitting a notice.

4. Required Information for a DMCA Notice

To help us review your complaint efficiently, a DMCA notice should contain sufficient information to identify the copyrighted work and the allegedly infringing material.

Please include:

1. Your full legal name
2. Name of the copyright owner, if different
3. Email address
4. Contact information
5. Identification of the copyrighted work
6. Description of the copyrighted material
7. Location of the original copyrighted work, where available
8. Exact URL or specific location of the allegedly infringing content
9. Explanation of why the use is unauthorized
10. Information reasonably sufficient to allow Isalora to contact you
11. Any supporting documentation relevant to the claim

Providing precise URLs and specific descriptions can help reduce delays during the review process.

5. Identification of the Copyrighted Work

Your notice should clearly identify the copyrighted work that you believe has been infringed.

For example, you may provide:

• Title of the work
• Original publication date
• Original website URL
• Registration information, if applicable
• Description of the work
• Original file or image
• Other information establishing the identity of the work

If your complaint concerns multiple works, identify each work as clearly as reasonably possible.

6. Identification of the Allegedly Infringing Material

Please identify exactly where the allegedly infringing material appears on the Isalora website.

The most useful information is generally:

• Full webpage URL
• Product page URL
• Image URL, when available
• Specific page section
• Description of the disputed material

A general statement that content is "somewhere on the website" may not provide enough information for us to locate the material.

7. Statement of Good-Faith Belief

A properly submitted copyright complaint should include a statement that the reporting party has a good-faith belief that the disputed use is not authorized by:

• The copyright owner
• The owner's agent
• Applicable law

The statement should accurately reflect the reporting party's understanding of the situation.

8. Accuracy and Authority Statement

A DMCA notice should also include a statement confirming that the information provided is accurate and that the person submitting the notice is authorized to act on behalf of the copyright owner, where applicable.

Knowingly submitting false or misleading information may have legal consequences.

9. Electronic or Physical Signature

A valid copyright complaint should include the physical or electronic signature of the copyright owner or an authorized representative.

An electronic signature may be included by typing the signatory's name where appropriate.

10. Where to Send a DMCA Notice

DMCA notices should be sent to:

Isalora
Email: support@isalora.com
Subject: DMCA Copyright Infringement Notice

Our support team is available:

8:00 AM – 7:00 PM EST, Monday – Saturday

Please use the subject line "DMCA Copyright Infringement Notice" so the request can be appropriately identified.

11. What Happens After We Receive a DMCA Notice?

After receiving a sufficiently detailed copyright complaint, Isalora may:

1. Review the notice
2. Verify the reported material
3. Determine whether additional information is needed
4. Locate the allegedly infringing content
5. Evaluate available information
6. Contact relevant parties where appropriate
7. Remove or restrict access to disputed material where appropriate
8. Take other action consistent with applicable law

Submitting a DMCA notice does not automatically guarantee removal.

12. Review of Copyright Complaints

Isalora may consider several factors when reviewing a copyright complaint, including:

• Whether the material can be located
• Whether the complainant appears to own the copyright
• Whether the complainant appears authorized to act
• Whether the reported material appears to match the identified copyrighted work
• Whether authorization or licensing may exist
• Whether additional information is necessary
• Applicable legal requirements

We may request clarification or supporting documentation before taking action.

13. Removal or Disabling of Content

Where appropriate, Isalora may remove or restrict access to allegedly infringing content while a copyright matter is reviewed or after a valid infringement determination.

Potential actions may include:

• Removing an image
• Removing written material
• Disabling access to a webpage
• Replacing disputed content
• Restricting access to specific material
• Taking other reasonable action

The action taken will depend on the circumstances and applicable legal requirements.

14. Counter Notification

If content has been removed or access has been restricted because of a copyright complaint, the affected party may submit a counter notification if they believe the removal was made in error or that they have authorization to use the material.

A counter notification should generally explain:

• What material was removed or restricted
• Where the material previously appeared
• Why the person believes the removal was incorrect
• Evidence of authorization or other relevant rights
• Contact information
• Any other information reasonably necessary to evaluate the dispute

Isalora may request additional information before determining how to proceed.

15. Authorized Use and Licensing

Not every use of copyrighted content is necessarily unauthorized.

Content may be used with permission through:

• Written licenses
• Distribution agreements
• Supplier agreements
• Ownership rights
• Authorization from the copyright holder
• Other lawful permissions

If you believe that content identified in a complaint is authorized, please provide relevant documentation or information demonstrating that authorization.

16. Third-Party Content

Some content appearing on the Isalora website may originate from third parties, suppliers, manufacturers, contractors, or other authorized sources.

If you believe third-party content infringes your copyright, please identify the specific content and provide evidence supporting your claim.

Isalora may investigate the source of the content and contact the relevant party when appropriate.

17. Product Photographs

Product photographs are among the types of material that may be subject to copyright protection.

If you believe Isalora is displaying a photograph without authorization, provide:

• Original photograph
• Evidence of ownership
• Original publication location
• Isalora URL where the image appears
• Explanation of the alleged unauthorized use

If the image was supplied by a manufacturer, distributor, photographer, or other third party, please provide any information that helps establish your rights to the photograph.

18. Written Content

Copyright complaints may also concern written content.

Examples include:

• Product descriptions
• Articles
• Marketing copy
• Guides
• Original editorial content
• Other original text

When reporting copied text, identify the original work and the Isalora page where the disputed content appears.

Where possible, provide the original publication URL and information demonstrating ownership.

19. False or Fraudulent DMCA Notices

DMCA notices must be submitted in good faith.

Do not submit a copyright complaint if you know that:

• You do not own the work
• You are not authorized to act for the owner
• The material is licensed
• The use is otherwise authorized
• The information in the complaint is false

Examples of improper complaints may include attempting to remove a competitor's lawful content, disrupting legitimate business activity, or falsely claiming ownership.

Isalora reserves the right to disregard or take appropriate action concerning fraudulent, abusive, or knowingly misleading notices.

20. Fair Use and Other Legal Exceptions

Certain uses of copyrighted materials may be permitted under applicable law without direct permission from the copyright owner.

Depending on the circumstances, legal exceptions may include concepts such as:

• Fair use
• Fair dealing
• Public domain
• Licensed use
• Other statutory or legal exceptions

Isalora may consider relevant information concerning authorization or applicable legal exceptions when reviewing a copyright complaint.

Submitting a copyright notice does not automatically establish infringement.

21. Repeat Infringement

Where appropriate, Isalora may take action against repeated or serious copyright infringement.

Depending on the circumstances, this may include:

• Removal of content
• Restriction of access
• Suspension of relevant website activity
• Termination of certain privileges
• Other appropriate measures

Any action will be considered in accordance with applicable law and the specific circumstances.

22. Privacy and DMCA Notices

Information submitted in a copyright complaint may be used to investigate the reported infringement and communicate with relevant parties.

Information may be shared where reasonably necessary with:

• Internal personnel
• Service providers
• Legal advisors
• Copyright owners
• Authorized representatives
• Relevant content providers
• Government authorities where required by law

Do not include unnecessary sensitive personal information in a DMCA notice.

23. Evidence and Supporting Documents

Supporting documentation can help us evaluate a copyright complaint.

Depending on the situation, useful evidence may include:

• Original files
• Original publication records
• Copyright registration information
• Licensing documentation
• Ownership records
• Screenshots
• URLs
• Written authorization
• Other relevant documentation

Only provide information reasonably necessary to support your claim.

24. Multiple Infringements

If your complaint concerns multiple items of allegedly infringing material, you may identify them in a single notice if they can be clearly described.

Please provide a separate URL or location for each disputed item where reasonably possible.

A detailed list can help us review multiple claims efficiently.

25. Emergency Copyright Concerns

If you believe an infringement requires urgent attention, clearly explain the reason for the urgency in your email.

Examples may include:

• Large-scale unauthorized distribution
• Active commercial exploitation
• Significant unauthorized copying
• Repeated infringement
• Other circumstances requiring prompt review

Urgency does not guarantee immediate removal, but relevant information can help us understand the circumstances.

26. Processing Time

Isalora aims to review properly submitted copyright complaints within a reasonable timeframe.

Processing times may vary depending on:

• Complexity of the complaint
• Number of URLs involved
• Amount of supporting evidence
• Need for ownership verification
• Need to contact third parties
• Technical circumstances
• Other relevant factors

Incomplete notices may require additional information before they can be evaluated.

27. Communication With the Reporting Party

Isalora may contact the reporting party if additional information or clarification is required.

Please provide a valid email address that can receive correspondence regarding the claim.

We may not be able to process a complaint if we cannot reasonably verify the claim or communicate with the reporting party.

28. Communication With Affected Parties

When appropriate, Isalora may communicate with the person, supplier, account holder, or other party associated with the disputed material.

Such communication may allow the affected party to provide:

• Authorization
• Licensing documentation
• Ownership information
• Counter notification
• Other relevant information

Isalora may consider these materials before determining further action.

29. No Guarantee of Removal

Submitting a DMCA notice does not automatically result in content removal.

Isalora may determine that additional information is required or that the reported material does not appear to constitute copyright infringement.

We may also decline to remove content where the reported use appears authorized or otherwise lawful.

30. Relationship to Other Policies

This DMCA Policy should be read together with other Isalora policies, including:

• Intellectual Property Claim Policy
• Terms of Service
• Privacy Policy
• Cookie Policy
• Disclaimer
• Other applicable website policies

Each policy addresses different aspects of the Isalora website and customer relationship.

31. DMCA Notice Checklist

Before sending a copyright complaint, please make sure your notice includes:

Providing complete information helps us review your complaint more efficiently.

32. How to Contact Isalora

For DMCA and copyright-related matters:

Store: Isalora
Email: support@isalora.com
Subject: DMCA Copyright Infringement Notice
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

Please provide as much relevant information as reasonably necessary to identify the copyrighted work and disputed material.

33. Changes to This DMCA Policy

Isalora may update this DMCA Policy periodically to reflect changes in:

• Applicable law
• Website operations
• Copyright procedures
• Content management practices
• Business operations
• Third-party services

The revised policy will be published on the Isalora website with an updated effective date.

We encourage visitors and rights holders to review this page periodically.

34. DMCA Policy Summary

Isalora respects copyright ownership and is committed to addressing legitimate copyright concerns in a responsible manner. If you believe that copyrighted material has been used on our website without authorization, please submit a complete DMCA notice to support@isalora.com.

Providing accurate ownership information, specific URLs, and relevant supporting documentation will help Isalora evaluate your claim efficiently.