Disclaimer

Effective Date: August 13, 2026

Welcome to Isalora. This Disclaimer explains the general terms and limitations that apply to information, products, services, content, and materials available through the Isalora website.

Isalora operates an online fashion store offering T-shirts, Sweaters, and Hoodies. We make reasonable efforts to ensure that information presented on our website is accurate, current, and useful. However, certain information may occasionally contain errors, omissions, technical inaccuracies, or changes that occur after publication.

By accessing or using the Isalora website, you acknowledge and agree to the terms described in this Disclaimer.

1. General Information

All information provided on the Isalora website is intended for general informational and commercial purposes.

Product descriptions, specifications, images, prices, availability, shipping information, policies, and other website content are provided to help customers make informed purchasing decisions.

While we make reasonable efforts to maintain accurate information, Isalora does not guarantee that every piece of website content will always be complete, current, accurate, or free from errors.

We reserve the right to correct errors, update information, modify website content, and make changes to products or services when necessary.

2. Product Information

Isalora makes reasonable efforts to accurately describe and display the products offered through our website.

However, product appearance may vary depending on factors including:

• Device display settings
• Screen resolution
• Lighting conditions
• Photography
• Manufacturing variations
• Product batches
• Color settings

For this reason, the actual color or appearance of a product may differ slightly from how it appears on a customer's screen.

Product images are provided for illustrative and purchasing purposes and may not always represent the exact appearance under every viewing condition.

3. Product Availability

Product availability may change without notice.

Although Isalora attempts to maintain accurate inventory information, a product displayed as available on the website may become unavailable before an order is fully processed.

If a purchased product becomes unavailable or an order cannot reasonably be fulfilled, Isalora may contact the customer regarding available options.

Where an order cannot be fulfilled and payment has already been collected, an applicable refund will be provided.

4. Pricing Information

Isalora makes reasonable efforts to maintain accurate pricing information.

However, occasional typographical, technical, inventory, or pricing errors may occur.

Prices may change at any time without prior notice unless otherwise stated.

If a significant pricing error affects an order, Isalora reserves the right to review the order and take appropriate corrective action.

If an order is cancelled because of a legitimate pricing error after payment has been collected, the applicable amount will be refunded.

5. Taxes and Additional Charges

Applicable taxes or other transaction-related charges may be displayed during checkout depending on the customer's location and the circumstances of the purchase.

Customers are responsible for reviewing the final order total before completing payment.

Isalora does not guarantee that the final amount displayed by a third-party payment provider or financial institution will be identical in every circumstance due to factors such as currency conversion or provider-specific charges.

6. Shipping Estimates

Isalora provides estimated handling and transit times to help customers understand the expected delivery timeframe.

Our standard shipping information is:

These are estimates rather than guaranteed delivery dates.

Delivery may take longer because of circumstances such as severe weather, carrier delays, transportation disruptions, holidays, incorrect addresses, operational issues, or other events outside Isalora's reasonable control.

7. Shipping Carrier Responsibility

Isalora may use USPS, UPS, or FedEx to deliver orders.

Once an order has been transferred to a shipping carrier, certain aspects of the delivery process are controlled by the carrier.

Isalora is not responsible for delays caused solely by circumstances within a carrier's network or operations.

Customers should use the tracking information provided with their shipment for the most current delivery status.

If a shipment appears delayed, lost, damaged, or incorrectly delivered, customers should contact Isalora at support@isalora.com so we can review the available information and provide appropriate assistance.

8. Tracking Information

Tracking information is provided when available after an order has shipped.

Tracking updates may not appear immediately after a shipping label is created. There may be a delay between shipment preparation, carrier acceptance, and the first tracking scan.

Isalora does not guarantee that carrier tracking information will update continuously or without interruption.

Customers should rely on the applicable carrier's tracking system for the latest available shipment information.

9. Delivery Address Responsibility

Customers are responsible for providing an accurate and complete shipping address during checkout.

Isalora is not responsible for delivery problems caused by information incorrectly entered by the customer, including:

• Incorrect street address
• Missing apartment or unit number
• Incorrect ZIP or postal code
• Incorrect recipient information
• Incomplete address
• Outdated address

If you discover an address error after placing an order, contact support@isalora.com immediately.

An address change may be possible before the order enters fulfillment but cannot be guaranteed after processing or shipment.

10. Returns and Refunds

Returns and refunds are governed by the Isalora Return & Refund Policy.

The current general terms include:

Not every product or circumstance necessarily qualifies for a return. Customers should review the complete Return & Refund Policy before sending merchandise back.

11. Payment Information

Isalora currently accepts PayPal for online purchases.

Payment transactions may be processed through third-party payment systems.

Isalora does not request customers to send sensitive payment information through email.

Customers should never send:

• PayPal passwords
• Complete payment-card numbers
• Security codes
• Account passwords
• Authentication credentials

to support@isalora.com.

Payment providers may have their own terms, privacy policies, security procedures, and transaction requirements.

12. Website Availability

Isalora makes reasonable efforts to keep the website accessible and operational.

However, we do not guarantee that the website will always be:

• Available
• Uninterrupted
• Error-free
• Secure from every possible threat
• Free of technical problems
• Compatible with every device or browser

The website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues, security measures, network interruptions, or other circumstances.

13. Website Content

Website content may include:

• Product descriptions
• Product photographs
• Size information
• Pricing
• Promotional information
• Shipping information
• FAQs
• Blog or informational content
• Policy information
• Other commercial or editorial materials

Such content is provided for general informational purposes and may be updated or removed without prior notice.

Isalora does not guarantee that every website page will remain available indefinitely.

14. No Professional Advice

Information published on the Isalora website is not intended to constitute professional advice.

Unless specifically stated otherwise, website content should not be interpreted as:

• Legal advice
• Financial advice
• Medical advice
• Tax advice
• Professional consulting advice
• Any other specialized professional advice

Customers should consult an appropriately qualified professional when professional advice is required.

15. Third-Party Websites

The Isalora website may contain links to websites or services operated by third parties.

These links may be provided for convenience or additional information.

Isalora does not control third-party websites and does not guarantee the:

• Accuracy of third-party content
• Availability of third-party websites
• Security of third-party services
• Privacy practices of third parties
• Products or services offered by third parties

Visiting a third-party website is subject to that website's own terms and policies.

16. Third-Party Services

Isalora may rely on third-party providers for services such as:

• Payment processing
• Shipping
• Website hosting
• Analytics
• Security
• Customer communications
• Website functionality

Third-party providers operate according to their own policies and procedures.

Isalora is not responsible for independent acts, omissions, policies, or technical failures of third-party providers except to the extent responsibility cannot lawfully be excluded.

17. External Links

A link appearing on the Isalora website does not necessarily constitute an endorsement, sponsorship, partnership, or recommendation of the linked website, company, product, or service.

Customers should independently evaluate third-party websites before providing personal information, making payments, or purchasing products from those websites.

18. User-Submitted Information

Customers may voluntarily submit information through contact forms, reviews, support communications, or other website features where available.

Users are responsible for ensuring that information they submit is accurate, lawful, and does not violate the rights of another person.

Isalora may moderate, remove, or restrict user-submitted content when reasonably necessary or permitted by applicable policies or law.

19. Customer Responsibility

Customers are responsible for reviewing relevant product and order information before completing a purchase.

This includes checking:

• Product selection
• Size
• Color
• Quantity
• Shipping address
• Billing information
• Payment method
• Shipping cost
• Applicable taxes
• Final order total

Customers should also review applicable Isalora policies before placing an order.

20. Order Cancellation

Customers may request cancellation as soon as possible after placing an order.

Cancellation may be possible if the order has not entered fulfillment.

Once an order has been processed or shipped, cancellation may no longer be available.

Submitting a cancellation request does not automatically cancel an order. Customers should wait for confirmation from Isalora.

For complete information, please review the Cancel / Change Order Policy.

21. Errors and Omissions

Although Isalora makes reasonable efforts to provide accurate information, website content may occasionally contain typographical errors, omissions, outdated information, or technical inaccuracies.

We reserve the right to correct errors or omissions and update website information at any time.

Such corrections may relate to:

• Product information
• Pricing
• Availability
• Shipping information
• Promotional details
• Product specifications
• Other website content

22. Promotions and Discounts

Promotional offers, discounts, and special pricing may be subject to specific conditions.

Unless otherwise stated, promotions may have:

• Start and end dates
• Product restrictions
• Quantity limitations
• Eligibility requirements
• Other applicable conditions

Isalora reserves the right to correct errors, modify promotions, or discontinue an offer where permitted by applicable law.

23. Intellectual Property

The Isalora website may contain intellectual property owned by or licensed to Isalora, including:

• Logos
• Brand names
• Product images
• Website graphics
• Text
• Layouts
• Designs
• Original content

Unauthorized copying, reproduction, distribution, modification, or commercial use of protected website content may violate applicable intellectual property laws.

For intellectual-property concerns, contact support@isalora.com.

24. Security Disclaimer

Isalora uses reasonable measures designed to protect its website and customer information.

However, no online system can be guaranteed to be completely secure.

Customers acknowledge that internet communications may involve risks outside the direct control of Isalora.

Customers are responsible for maintaining the security of their own devices, accounts, passwords, and credentials.

25. Malware and Technical Threats

Isalora takes reasonable steps to maintain website security, but does not guarantee that the website or third-party content accessed through the website will always be completely free from malware, viruses, malicious code, or other harmful components.

Customers should use appropriate security software and maintain updated operating systems and browsers when accessing online services.

26. Limitation of Information Accuracy

To the extent permitted by applicable law, Isalora does not guarantee that information available through the website will always be:

• Complete
• Accurate
• Current
• Uninterrupted
• Error-free
• Suitable for every individual purpose

Customers should contact Isalora directly when clarification is needed regarding an order, product, shipping issue, return, refund, or other customer-service matter.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Isalora will not be responsible for losses arising solely from circumstances outside our reasonable control, including certain:

• Carrier delays
• Weather events
• Internet outages
• Third-party service interruptions
• Payment-provider failures
• Unauthorized access caused by circumstances outside our reasonable control
• Government actions
• Natural disasters
• Other unforeseen events

Nothing in this Disclaimer is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

28. Force Majeure

Isalora may not be responsible for delays or failures caused by events beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• Severe weather
• Fires
• Floods
• Transportation disruptions
• Labor disruptions
• Government restrictions
• Telecommunications failures
• Internet infrastructure failures
• Widespread technical outages
• Security incidents
• Other extraordinary events

When such circumstances occur, Isalora will make reasonable efforts to resume affected operations when practicable.

29. No Guarantee of Specific Results

Isalora does not guarantee that using our products, website, services, information, or content will produce any particular personal, commercial, financial, or other result.

Product suitability may vary depending on individual preferences, intended use, sizing, styling choices, and other circumstances.

Customers are responsible for determining whether a product is suitable for their individual needs.

30. Changes to This Disclaimer

Isalora may update this Disclaimer periodically.

Changes may be made to reflect:

• New products or services
• Changes to website operations
• Changes to business practices
• Updates to shipping procedures
• Changes to payment services
• Legal or regulatory developments
• Other operational changes

The updated version will be published on the Isalora website with the applicable effective date.

31. Relationship With Other Policies

This Disclaimer should be read together with Isalora's other applicable policies, including:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Shipping Policy
• Return & Refund Policy
• Cancel / Change Order Policy
• Payment Methods
• Intellectual Property Claim
• DMCA Policy
• Other website policies

Each policy may contain additional terms applicable to specific aspects of the website or customer relationship.

32. Contact Information

If you have questions regarding this Disclaimer, website information, products, orders, or any other Isalora matter, please contact our support team.

Store: Isalora
Email: support@isalora.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

For faster assistance with an order-related issue, please include your order number and a clear description of the matter.

33. Disclaimer Summary

Isalora strives to provide accurate product information, dependable customer service, and a clear online shopping experience. However, customers should understand that certain website information, delivery estimates, third-party services, and online technologies are subject to circumstances outside Isalora's direct control.

By using the Isalora website, you acknowledge the limitations and disclosures described in this Disclaimer and agree to review the applicable Isalora policies before placing an order.