Cookie Policy

Effective Date: August 13, 2026

At Isalora, we use cookies and similar technologies to help operate our website, provide essential shopping functionality, understand how visitors interact with our online store, and improve the overall customer experience.

This Cookie Policy explains what cookies are, how Isalora may use them, the types of cookies that may be placed on your device, and the choices available to you.

Isalora operates an online fashion store offering products including T-shirts, Sweaters, and Hoodies.

By continuing to use the Isalora website, cookies may be placed on your device in accordance with your browser settings and applicable privacy requirements. Where consent is required, Isalora will provide appropriate mechanisms for obtaining and managing consent.

1. What Are Cookies?

Cookies are small text files that websites may store on your computer, smartphone, tablet, or other internet-connected device when you visit a website.

Cookies allow a website to recognize a browser or device and remember certain information between visits or during a browsing session.

Cookies may help websites perform essential functions, remember user preferences, understand website usage, and improve website performance.

Cookies do not generally contain information that directly identifies an individual by name. However, certain cookie identifiers may be associated with other information that can identify or relate to a particular visitor.

2. Why Does Isalora Use Cookies?

Isalora may use cookies and similar technologies for several purposes, including:

• Operating essential website functions
• Maintaining shopping-cart information
• Supporting checkout functionality
• Remembering customer preferences
• Maintaining website sessions
• Improving website performance
• Understanding website traffic
• Analyzing visitor behavior
• Detecting suspicious or fraudulent activity
• Improving website functionality
• Measuring the effectiveness of website features
• Supporting relevant communications and marketing activities where applicable

The specific cookies used may change as our website, services, and third-party providers change.

3. Types of Cookies We May Use

Cookies used on the Isalora website may generally fall into several categories.

Not every category will necessarily be active for every visitor or during every website session.

4. Strictly Necessary Cookies

Strictly necessary cookies help the website perform functions that customers expect when shopping online.

These cookies may be used to:

• Maintain your shopping cart
• Remember items added to your cart
• Support checkout
• Maintain secure sessions
• Process navigation between website pages
• Detect certain security threats
• Prevent fraudulent activity
• Maintain basic website functionality

Without certain necessary cookies, portions of the Isalora website may not function correctly.

Because these cookies may be essential to providing requested website functionality, they may not always be subject to the same consent controls as optional cookies, depending on applicable law.

5. Functional Cookies

Functional cookies allow Isalora to remember certain preferences and provide an improved browsing experience.

These cookies may help remember information such as:

• Preferred website settings
• Previously selected preferences
• Certain browsing choices
• Session-related information

Disabling functional cookies may cause some preferences to reset between visits.

6. Analytics Cookies

Isalora may use analytics cookies or similar technologies to understand how visitors interact with the website.

Analytics information may help us determine:

• Which pages receive the most visits
• How customers navigate the website
• Which features are frequently used
• Whether certain pages experience technical issues
• How website performance can be improved
• How visitors interact with product and shopping pages

Analytics information may be aggregated or otherwise processed to provide insights into website usage.

Third-party analytics providers may independently process certain information according to their own privacy policies.

7. Marketing and Advertising Cookies

Where applicable, Isalora may use marketing or advertising-related cookies and similar technologies to help measure marketing activity or provide more relevant advertising.

These technologies may be used to:

• Measure advertising performance
• Understand interactions with marketing campaigns
• Limit repetitive advertising
• Help deliver relevant promotional content
• Understand which advertising channels generate website visits

The use of marketing technologies may vary depending on the services active on the Isalora website and applicable legal requirements.

Where consent is required, applicable marketing cookies will be used according to the visitor's consent choices.

8. First-Party Cookies

First-party cookies are cookies placed directly by the Isalora website.

They may be used to support functions such as:

• Shopping-cart operation
• Website sessions
• Customer preferences
• Checkout functionality
• Website security
• Basic website functionality

First-party cookies are generally controlled by Isalora or the technology platform operating the website.

9. Third-Party Cookies

Some cookies may be placed by third-party service providers whose technologies are integrated into the Isalora website.

Third-party cookies may support services such as:

• Payment processing
• Analytics
• Website security
• Performance monitoring
• Customer support
• Advertising
• Other website functionality

Third-party providers may process information according to their own privacy policies and terms.

Isalora does not control every aspect of third-party cookie technology.

10. Cookies and Shopping Cart Functionality

Cookies may be necessary to maintain your shopping-cart information while browsing the Isalora website.

For example, cookies may help remember products you have selected so that they remain associated with your shopping session.

Disabling certain necessary cookies may prevent shopping-cart or checkout features from operating correctly.

If you experience problems with your shopping cart, checking your browser's cookie settings may help identify whether cookies have been disabled.

11. Cookies and Checkout

Cookies and similar technologies may support important checkout functions.

These technologies may help maintain:

• Shopping session information
• Cart contents
• Checkout progress
• Security information
• Customer preferences
• Website functionality

Because checkout may depend on certain technical functions, blocking all cookies can interfere with your ability to complete a purchase.

12. Payment and Security Technologies

Payment-related services may use cookies or similar technologies to support secure transactions, fraud prevention, authentication, or other payment functions.

For example, payment providers may use technical identifiers to help identify suspicious activity or maintain secure payment sessions.

Payment providers operate independently and may have their own cookie and privacy policies.

Customers should review the applicable payment provider's policies for more information about its use of cookies and similar technologies.

13. Shipping and Tracking

Cookies may also be used by third-party services associated with order processing, shipment tracking, or related website functionality.

Isalora uses established delivery carriers including:

• USPS
• UPS
• FedEx

The carriers and other third-party service providers may have their own technology and privacy practices.

Cookie use by a third party may be governed by that provider's own policies when you interact directly with its website or services.

14. How Long Do Cookies Remain on Your Device?

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies generally remain on your device only while your browser session is active.

They may be deleted when you close your browser, depending on how the cookie is configured.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until they are manually deleted.

The retention period can vary depending on the purpose of the cookie and the provider that placed it.

The actual lifespan of individual cookies may vary.

15. Managing Cookies Through Your Browser

Most modern web browsers allow users to manage cookie settings.

Depending on your browser, you may be able to:

• View stored cookies
• Delete cookies
• Block cookies
• Allow cookies from selected websites
• Block third-party cookies
• Receive notifications before cookies are stored
• Clear browsing data

Browser controls vary by browser and device.

If you disable all cookies, certain Isalora website functions may not work correctly.

16. Managing Optional Cookies

Where applicable, Isalora may provide cookie controls that allow visitors to manage optional categories of cookies.

Depending on the available controls and applicable requirements, you may be able to accept or decline certain optional cookies.

Strictly necessary cookies may continue to operate because they are required for essential website functions.

Your cookie preferences may also be stored through a cookie or similar technology so that the website can remember your selection.

17. Cookie Consent

Where applicable law requires consent before certain cookies are placed or accessed, Isalora will seek consent through an appropriate cookie-consent mechanism.

You may be presented with options to accept, decline, or customize certain categories of optional cookies.

Your choices may affect the functionality or personalization available on the website.

If you change your mind, you may be able to modify your cookie preferences through available website controls or your browser settings.

18. Do Not Track Signals

Some browsers provide a "Do Not Track" feature that allows users to indicate a preference regarding online tracking.

Because there is no single universal technical standard for interpreting every Do Not Track signal, Isalora may not respond to all such signals in the same way.

Where applicable law requires a particular response to browser-based privacy signals, Isalora will follow the relevant legal requirements.

19. Similar Technologies

In addition to cookies, Isalora or third-party service providers may use other technologies with similar purposes.

These may include:

• Pixels
• Web beacons
• Tracking tags
• Local storage
• Device identifiers
• Similar browser or device technologies

These technologies may help us understand website activity, maintain functionality, measure performance, or support security.

For purposes of this Cookie Policy, we generally refer to cookies and these related technologies collectively as "cookies and similar technologies."

20. Information Collected Through Cookies

Depending on the cookie or technology used, information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring pages
• Approximate location information
• Session information
• Website interactions
• Shopping-cart activity
• Technical identifiers
• Website performance information

Cookie information may be combined with other information where reasonably necessary for the purposes described in our Privacy Policy.

21. Cookies and Personal Information

Cookies do not necessarily identify you directly by name.

However, certain cookie identifiers may be associated with information such as an account, order, device, or browsing activity.

When cookie information is associated with personal information, Isalora handles the information according to its Privacy Policy and applicable privacy requirements.

22. Privacy and Cookies

Our use of cookies is part of our broader approach to handling information responsibly.

The Isalora Privacy Policy explains additional information about:

• Information we collect
• How information is used
• Information sharing
• Data security
• Data retention
• Privacy rights
• Privacy requests
• Third-party service providers

This Cookie Policy should therefore be read together with the Isalora Privacy Policy.

23. Third-Party Privacy Policies

Third-party services integrated into the Isalora website may place or access cookies according to their own policies.

These providers may include services supporting:

• Payments
• Analytics
• Advertising
• Website security
• Hosting
• Customer support
• Other technical functionality

Because third-party practices can change independently, we recommend reviewing the privacy and cookie information provided by the relevant third party when appropriate.

24. What Happens If I Block Cookies?

If you block or delete cookies, some website functions may be affected.

Potential effects include:

• Shopping-cart information may not be retained correctly
• Checkout may not function as expected
• Preferences may not be remembered
• Some website features may become unavailable
• Certain pages may not operate correctly
• Analytics preferences may reset

For the best shopping experience, customers should allow essential cookies required for website operation.

25. Clearing Existing Cookies

You can generally delete cookies that have already been stored on your device through your browser's privacy or settings menu.

Clearing cookies may remove stored preferences and active shopping sessions.

If you clear cookies while shopping, products or other session information may need to be selected again.

26. Mobile Devices

Mobile browsers and devices may provide their own controls for managing cookies and similar technologies.

The available controls depend on the operating system, browser, and device.

Customers should consult the privacy or browser settings on their device to manage cookies.

27. Changes to This Cookie Policy

Isalora may update this Cookie Policy from time to time.

Changes may be necessary because of:

• New website functionality
• Changes to third-party services
• Changes in cookie technologies
• Changes to analytics or marketing services
• Changes in legal requirements
• Changes in our business operations

When the policy is updated, the revised version will be published on the Isalora website with a new effective date.

We encourage customers to review this page periodically.

28. Contact Information

If you have questions about this Cookie Policy, our use of cookies, or privacy-related matters, please contact us.

Store: Isalora
Email: support@isalora.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

For cookie or privacy-related inquiries, please provide a clear description of your question so our support team can direct your request appropriately.

29. Cookie Policy Summary

Isalora uses cookies and similar technologies to support a functional, secure, and convenient online shopping experience. While some cookies are essential to website operation, optional cookies may be managed through available consent tools or browser settings, subject to applicable requirements.

For questions about cookies or your privacy, contact support@isalora.com.